Kyndryl and VMware : The Cyber Resiliency Solution

Kris Lovejoy

The COVID-19 pandemic and the shift to working from home sparked a new rash of headlines about the rising threat of cyberattacks, as new technologies were put in place to support our new operating reality. For every headline-grabbing security breach, thousands of unreported attacks take place each day. Most of these attacks target the most vulnerable businesses – and their supply chains – through which bad actors seek to gain access to data from interconnected systems.

My 25 years of experience in cyber resiliency has taught me that we must treat living with cyber threats as one does living with viruses. They are unavoidable. The question is – how do you best protect yourself against it and assure a quick recovery in case you “catch the bug”? That’s why cyber resiliency services are an essential component of modernizing and managing any IT infrastructure, and why strategies and budgets must be aligned to address our “new normal.” Companies must make it a priority ​tofast-track modernization programs – to infrastructure like hybrid cloud – so they can achieve a resilience business transformation. 

Unfortunately, skills are a challenge for companies as they try to engage in best practice. 52% of companies report a security skills gap in their organization, according to an IDC study. That’s why at Kyndryl, we are focused on building the right skills and capabilities for the world our customers are living in. In fact, ​it is one of the drivers behind the expansion of our newly announced partnership with VMware, which allows us to combine Kyndryl’s enterprise-grade cyber resiliency expertise with VMware’s application security expertise and apply them in ways that better protect customers’ data as they modernize their IT to transform their businesses. 

The joint Innovation Lab that is part of the agreement is designed to co-develop creative solutions for app modernization, containers, observability, and security. 

Kyndryl and VMware have worked together for many years helping customers reduce risks and costs with new and managed solutions across the VMware software-defined Stack for Cyber Resiliency: all backed by Kyndryl’s managed cyber resiliency services. Partnerships like this are an excellent way to stay ahead of the skills needed to continue to combat cyberattacks. Using new and managed solutions across the VMware software-defined Stack for Cyber Resiliency, our team has helped reduce risks and costs for our customers. 

Kyndryl’s global expertise and partnership with VMware will help customers accelerate their application modernization initiatives without disrupting day-to-day operations – secure in the knowledge that their mission-critical systems are protected.  

Kris Lovejoy is Kyndryl’s Global Practice Leader for Cyber Resiliency. She was named one of the “Top 50 Cybersecurity Leaders of 2021” by The Consulting Report, and Consulting Magazine’s “Top Woman Technology Leader” in 2020. Kris also has served as a member of the World Economic Forum’s cybersecurity committee. 

A Key Catalyst in Driving Innovation & Business Efficiency in Africa

The Digital Transformation revolution is sweeping the African continent, with many firms adopting cutting-edge digital technology in the hopes of scaling new heights. On the other hand, these businesses confront the problem of overcoming the adoption hurdles to digital technologies.

One of the bright spots for Africa’s progress in the last fifteen years has been the growth of digital technology, which has been fuelled mainly by the mobile revolution and related advancements. The financial industry is likewise witnessing significant changes. Payments, loans, insurance, and wealth management are all being reshaped by digital technologies, a process that the COVID-19 pandemic has expedited.

The state of Digital Transformation in Africa’s banking industry

For African banks, digital banking transformation is no longer a preferable choice; it has become a necessity if they are to survive. There are far too many non-banking sector players in the market who fully utilize the technology available to continue doing business as usual.

Most companies have acknowledged the revolution and are adjusting how customers access their services, while others automate their back-office activities. Such reforms should save expenses and increase the number of people who have access to banking services, which will benefit everyone.

All African financial institutions clearly recognize the relevance of digital banking in their expansion plan. They confront increased disruption from emerging technologies and are under pressure to adapt and innovate to meet the changing demands of modern consumers. Despite the fact that many financial institutions have made considerable investments in providing a superior digital experience, the digital banking environment remains untapped. They need to reimagine the idea of “digital banking” now more than ever, with the use of data, analytics, technology, innovation, and human resources to revolutionize the customer experience.

Africa’s need for digital transformation

According to international experts McKinsey, the number of Africans having bank accounts would rise from over 300 million in 2017 to 450 million by 2022, with revenues jumping from $86 million to $129 million during that time.

The growing adoption of digital services is anticipated to be the driving force behind this. Most African banks now provide their customers with online banking and mobile banking apps that allow them to check their balances, transfer money, and pay bills. Mobile wallets and digital financing are also growing increasingly popular.

In order to meet customer demand and scale their business, the banking sector must discover strategies to drive digital transformation in their companies. The African banking sector will gain from digital transformation because it creates more job opportunities, improves firm performance, and ultimately boosts the organization’s bottom line.


Africa’s banks must put digital transformation at the center of their operations. Many companies have already begun to do so. Banks must embrace a digital-first mindset to stay relevant, service their customers, and reach underserved and unbanked distant African communities. Only 12% of African banks consider themselves to be digital-first banks at the moment, but another 48% say they are on their way to becoming one.