DIGITAL TRANSFORMATION SUMMIT

Kyndryl and VMware: The Cyber Resiliency Solution

Kris Lovejoy The COVID-19 pandemic and the shift to working from home sparked a new rash of headlines about the rising threat of cyberattacks, as new technologies were put in place to support our new operating reality. For every headline-grabbing security breach, thousands of unreported attacks take place each day. Most of these attacks target […]

Continue Reading →

Introducing Kyndryl

Today, organizations worldwide are engaged in individual and unique digital transformation journeys. The goal, always, is to differentiate the business and drive new value through better customer and employee experiences. But change at scale is hard and across industries, organizations face two common challenges: Increasingly complex IT infrastructure And a critical shortage of the technical […]

Continue Reading →

How Conversational AI Can Aid Organisations To Enhance Customer Experience

Any consumer-facing business centrepiece is the customer experience. Chatbots and virtual assistants have helped businesses enhance their client experience by making them more accessible and contactable, 24/7. Customers appreciate and even demand this availability, but organizations can employ conversational AI for more than just availability. The customer experience (CX) isn’t only about answering questions and […]

Continue Reading →

Top Digital Transformation Trends that Will Define Business Value In 2022

The COVID-19 pandemic wreaked havoc on businesses, pushing them to rethink how they work, trade, and communicate. According to an IBM study, COVID-19 caused 60% of firms to accelerate their digital technology investments, and more than half (55%) permanently changed their organisational strategy. Companies must have a solid technological foundation and rethink how they manage […]

Continue Reading →

Organizational Culture: Key to Driving Digital Transformation

In this digital age, the human-machine interface is indispensable for future organizational success. The pandemic has also prompted many new reforms, like the introduction of sophisticated digital tools and technology. However, a company’s focus is frequently technological, with little attention paid to Digitalization’s human and cultural aspects. A thorough look at businesses undergoing digital transformation […]

Continue Reading →